We offer a 7-day return window, meaning you have 7 days after receiving your item to request a return.
To be eligible for a return:
- Item must be unused, unworn, with tags
- Must be in original packaging
- Proof of purchase is required
To request a return, contact:
info@futbaltics.com
Returns must be approved before being sent. Items returned without prior approval will not be accepted.
- Customers are responsible for return shipping costs
- A 10% handling/restocking fee may apply
- Returns & exchanges are processed through our international facility
Items that include your own name are non-returnable and non-refundable, unless they arrive damaged or incorrect.
Please inspect your order upon arrival.
If your item is damaged, defective, or incorrect, contact us within 7 days of delivery with photos.
We will resolve the issue by offering a replacement or refund where appropriate.
We do not offer direct exchanges.
If you need a different size, contact us at info@futbaltics.com or via Instagram @FutBaltics
Return shipping costs are the customer’s responsibility. Once received, you can place a new order for the correct size.
If you need a different item, we recommend placing a new order.
For orders within the European Union, you have the right to return your order within 14 days, in accordance with EU regulations.
Conditions:
- Item must be unused and in original condition
- Return shipping costs are the customer’s responsibility
- Customized items are excluded
Once your return is received and inspected:
- You will be notified of approval status
- Approved refunds are processed within 7 business days
- Your bank or payment provider may take additional time to complete the transaction
If more than 14 business days have passed since approval, please contact us.
For any return-related questions, contact us at:
info@futbaltics.com